Student Support
Contact Us
Questions about a course, your account, live sessions, or billing? Our student support team is here to help you move forward with confidence.
- Replies within 1 business day
- Real, human support
- Mon–Fri, 9am–5pm EST
Send us a message
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Ways we can help
Find the right support
Pick the topic that fits your question and we'll point you in the right direction.
- General SupportQuestions about our courses, your study plan, or how to get started. Message us
- Course Access & LoginCan't log in or find a course you already purchased? We'll get you back in. Get help
- Live SessionsSchedules, joining links, and details for Academy live review sessions. View sessions
- Billing & SubscriptionsPayments, refunds, payment plans, and subscription changes. Contact billing
- PartnershipsCollaborate with LWES to support your students, cohort, or organization. Start a partnership
