"If you complete the course and don't pass, we don't walk away. We show up harder for you."

Board prep is a big investment — of your money, your time, and your confidence. The Pass Promise is our commitment that if you put in the work and the result doesn't go your way, you won't face the retake alone. Here's exactly what we do:

1. Free Access Extension

"Didn't pass? We've got you. Extended access on us."

You'll receive an additional 90 days of access to the product you purchased — at no charge. Keep studying with the same materials, on your schedule, until you're ready to test again.

2. Second Attempt Bundle

"Didn't pass the first time? We'll give you the tools to pass the second."

We'll add a free supplemental resource to your account — a test bank, tip sheet pack, or crash course module matched to the areas you need most — so your retake plan is stronger than your first attempt.

3. Free 1:1 Strategy Session

"Didn't pass? Let's figure out why together."

You'll get a complimentary 30-minute study strategy session with a member of our team. We'll review what happened, identify the gaps, and build a personal plan for your next attempt.

How to claim

The Pass Promise applies when you've completed your course or program. If your exam didn't go the way you hoped, email us at info@latrinawaldenexamsolutions.com with your order number and exam date — we'll take care of the rest, usually within one business day.

You studied with us. That means we're in this together until you pass.